Welcome to the Kamrup Metropolitan Grievance Portal, your dedicated platform to voice concerns and contribute to the betterment of our community. At Kamrup Metropolitan, we believe that the strength of a city lies in the active participation of its residents. Our portal serves as a bridge between the citizens and the administration, enabling seamless communication and prompt action on issues affecting our daily lives.

Our Mission

Our mission is to create a harmonious urban environment where every citizen’s voice is heard and valued. Through this portal, we aim to empower residents to report road damage and unbarricaded constructions, ensuring the safety and convenience of all. By facilitating the swift transmission of your grievances to the respective administration departments, we strive to enhance transparency, accountability, and efficiency in addressing civic concerns.

What We Do

• Grievance Submission: We provide a user-friendly interface for you to submit grievances related to road damage and unbarricaded constructions. Your inputs are crucial in identifying problem areas and initiating necessary actions.
• Effective Communication: We act as a liaison between you and the relevant administration departments. Our team ensures that your grievances are accurately documented and swiftly forwarded to the appropriate authorities for resolution.
• Transparent Process: We believe in transparency. You can track the status of your submitted grievances, ensuring that you are always informed about the progress of the resolution process.

• Child Helpline: 1098
• Fire Emergency: 102
• Medical: 108
• Women's Helpline: 181
• Assam Police: 100
• Fire Station: 235605
• All India Railway: 1512
• Disaster Mgmt: 1077/1070